Sign up email issue when address contains a "+" symbol
Hi Eliademy team and users, I tried to sign up with an email address that contains a "+" symbol and it seems it's not working.
Any error occured during the process but my account is still not active.
I didn't receive any email notification but I receive the newsletter.
If I try to sign up again with the same email address, the sign up form warns me that it already exists : "This email address is already in use. Please choose another email or login with your existing account."
I also tried to use the "Forgotten password" functionnality but it didn't work either.
Any help will be appreciate :)
Sorry it took as so long to reply. In general using + in email addresses is not recommended and we will add error messages to user interface. Thanks for pointing this out.
I also was not able to find user in our database with email address you provided. That is why “forgot password” does not work for you.
Could you please try to register with social account or with email without + sing.
If you have any troubles, please write us directly firstname.lastname@example.org
Shahid Abul Kalam commented
Why I am unable to log in Eliademy using your given pass word in my e-mail address?.