Eliademy Helpdesk and Community Forum

Get familiar with all the features

You can see a list of all most important features of Eliademy on Features page. Also, we prepared an extensive list of frequently asked question, which you can see in or Knowledgebase. You can also follow our YouTube channel to see webcasts and video tutorials. We release new updates every second week, it is a good idea to follow us on social media and subscribe to our blog.

Build Eliademy with us

Eliademy is made for educators and students. We rely heavily on the opinion of our community and would like to ask for your help as well. If you know there is something we can do to make your experience better, just let us know via the "Your Ideas" page. Other users will be able to leave their votes (similarly you can vote for others ideas) and the highest rated suggestions will go to our next release.

Contribute a translation

We want to make Eliademy available for all languages in the world. It is available in 36 languages at the moment and volunteers, just like you, have done almost all of the translations. One string, a sentence or a whole language, any help is greatly appreciated by the entire community. If you are interested, here is how you can get started.

Sharing is caring

Our service becomes better with every new user. If you know a fellow educator in search for a free online classroom, or a student who wants to learn something new, please share news about Eliademy with them.

Get in touch with the support team

Each page in Eliademy has a tiny question mark in the bottom right corner. If you stumble upon any problems or simply need help, just click it and we will do our best to help within 24 hours.

With best regards from Helsinki
Eliademy Team

P.S. You might be wondering why Eliademy has such an interesting name? About 2400 years ago, ancient philosopher Plato started the first Academy in the world in an olive tree grove ("elia" in Greek). It was a remarkable event that laid a foundation for human education for centuries to come. Unfortunately, Plato's Academy was available only to the free people (demos in Greek) of Athens. We believe education should be available to all and everywhere, and that is how a digital olive grove for people came to be.

Knowledge Base

  1. 1 - Getting Started 

    1. What is Eliademy, is it really free?
    2. What kind of courses can I make on Eliademy?
    3. Can I sell my courses (charge for course enrolments)?
    4. Why there is Eliademy Premium?
    5. I represent an NGO or a public school, can we use Eliademy Premium for free?
  2. 2 - Course Content 

    1. How to add and edit content
    2. Add a picture in visual editor
    3. Add or embed an online video (YouTube, Vimeo, etc.) to a course
    4. Add or embed a multimedia material (SlideShare, Prezi, etc.) to a course
    5. Add a table to course material
  3. 3 - Tasks and Quizzes 

    1. What kind of tasks or assessment types I can create on my course?
    2. Can I reorder tasks?
    3. How average grade is calculated
    4. Can instructor change task or quiz when at least one answer is received?
    5. Grade assignments/task and leave feedback
  4. 4 - Course Access 

    1. What course access should I choose?
    2. How can I invite students to a course
    3. Course email invitation invitation status (delivered or failed)
    4. How to unenroll (delete) students?
    5. How to add another teacher to a course (co-teacher)?
  5. 5 - Advanced editing 

    1. Embed a Google Form to your course
    2. Add or embed content via iFrame to a course
    3. Edit HTML in source mode
    4. Can I change color of text background
    5. Import a course in Moodle format to Eliademy
  6. 6 - Accounts & Settings 

    1. I can't login, how can I reset or recover my password
    2. Can I delete / remove my account
    3. Can I update my email address
    4. Can I change my display name
    5. Can I change language
  7. 7 - Premium features 

    1. Pricing of Eliademy premium (how it is calculated)
    2. Organization landing page
    3. Update company name and logo
    4. User directory: Invite users to join
    5. User directory: organization roles
  8. 8 - Earning with Courses 

    1. How to set a price for enrollment on my course
    2. Promote your course before you publish it
    3. Promote your course after you publish it
    4. How to make a great course overview
    5. Online course formats
  9. 9 - General Questions 

    1. How to promote your course in Eliademy
    2. Add, modify or delete a calender event for your class on Eliademy
    3. How to start a discussion on a course (course forum)
    4. What should be used as a name of a course topic
    5. How do I export calendar from Eliademy and configure my calendar application
  10. Часто Задаваемые Вопросы 

    1. Основные возможности Элиадеми
    2. Какой тип курсов я могу создавать?
    3. Как создать новый курс в Eliademy
    4. Как добавлять и редактировать содержание курсов
    5. Как записать студентов на курсы
  11. Preguntas Más Frecuentes 

    1. Cómo crear un curso nuevo en Eliademy
    2. Cómo agregar y editar contenido
    3. Cómo agregar una imagen en el editor visual
    4. Cómo agregar un video al material de tu curso
    5. Cómo agregar material multimedia (Slideshare)
  12. All articles 

    1. How to add and edit content
    2. Cómo crear un curso nuevo en Eliademy
    3. How to add collaborative writing pad with TitanPad to Eliademy
    4. Miten palautan tehtävän
    5. Kuinka voin järjestellä kurssini aiheita
    200 articles 

Feedback and Knowledge Base